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Terms and Conditions Last Updated: 20 Nov 2025

These Terms and Conditions govern your use of the SmartDukaan corporate website operated by New Spice Solutions Pvt. Ltd. (“SmartDukaan”, “we”, “our” or “us”). By accessing or using this website, you agree to be bound by the following terms. If you do not agree with any part of these Terms and Conditions, you should discontinue use of the website.

1. Use of the Website

You may use the SmartDukaan website for lawful purposes only. You agree not to use the website in any way that may harm, disrupt or impair its functioning. You also agree not to attempt to gain unauthorized access to any part of the website, its systems or the information stored within it.

2. Franchise Information and Communication

Any information provided on this website regarding franchise opportunities, products, services or offers is for general informational purposes only. Submitting your details does not guarantee franchise approval or business partnership. SmartDukaan reserves the right to evaluate enquiries based on internal criteria and may choose to accept or decline any request at its sole discretion.

3. Intellectual Property

All content on this website, including text, images, graphics, logos, layouts and design elements, is the exclusive property of New Spice Solutions Pvt. Ltd. unless otherwise specified. You may not copy, reproduce, modify, distribute or use any part of the website content without prior written permission from SmartDukaan.

4. Accuracy of Information

While we strive to ensure that the information on our website is accurate and up to date, SmartDukaan does not warrant the completeness, reliability or accuracy of any content. Information may change or be updated without prior notice. We shall not be held responsible for any errors, omissions or outcomes resulting from the use of website content.

5. Third-Party Links

The website may include links to third-party websites for additional information or convenience. These external websites are not controlled or monitored by SmartDukaan, and we are not responsible for their content, accuracy, security or privacy practices. Accessing such websites is at your own discretion.

6. Limitation of Liability

SmartDukaan shall not be liable for any direct, indirect, incidental or consequential damages arising from your use of the website, including but not limited to loss of data, business interruption or any other loss. Your use of the website is at your sole risk.

7. User-Provided Information

Any information you provide through enquiry forms or communication channels must be accurate and truthful. By submitting your details, you authorize SmartDukaan to contact you for the purpose of providing information about franchise solutions, products, services and store updates.

8. Modification of Terms

SmartDukaan reserves the right to modify, update or replace these Terms and Conditions at any time. Any changes will be posted on this page with the revised “Last Updated” date. Continued use of the website after such updates constitutes acceptance of the modified terms.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts located in [Add City/State].

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, you may contact us at:
care@smartdukaan.com